Course Information


Course Information
Course Title Code Semester L+U Hour Credits ECTS
PATIENT COMMUNICATION DIS3019 5. Semester 1 + 2 2.0 1.0

Prerequisites None

Language of Instruction Turkish
Course Level Bachelor's Degree
Course Type Compulsory
Mode of delivery
Course Coordinator
Instructors BURCU BATAK
Assistants
Goals "To develop an attitude of effective communication with patients and their relatives in order to increase patient satisfaction and the quality of community oral health service "
Course Content "Theoretical and practical training to develop the knowledge, skills and attitude required to gain communication skills with patients and their relatives "
Learning Outcomes 1) Communicates effectively with patients and their relatives.
2) Manages conflicts with the patient.
3) Shows a biopsychosocial approach to the patient and behaves patient-oriented.

Weekly Topics (Content)
Week Topics Teaching and Learning Methods and Techniques Study Materials
1. Week Communication and behavior models Lecture

 Homework Presentation (Including Preparation Time)
2. Week Behavior window and its components Lecture

 Homework Presentation (Including Preparation Time)
3. Week Communication barriers Lecture

 Homework Presentation (Including Preparation Time)
4. Week Effective listening methods Lecture

 Homework Presentation (Including Preparation Time)
5. Week Effective listening practices Lecture

 Homework Presentation (Including Preparation Time)
6. Week Self-expression Lecture

 Homework Presentation (Including Preparation Time)
7. Week Language Lecture

 Homework Presentation (Including Preparation Time)
8. Week Gear shifting Lecture

 Homework Presentation (Including Preparation Time)
9. Week Giving and receiving feedback Lecture

 Homework Presentation (Including Preparation Time)
10. Week The importance of effective communication in patient-physician relationship Lecture

 Homework Presentation (Including Preparation Time)
11. Week Conflict resolution methods Lecture

 Homework Presentation (Including Preparation Time)
12. Week Conflict resolution practices Lecture

 Homework Presentation (Including Preparation Time)
13. Week Midterm exam Question Answer

 Homework Presentation (Including Preparation Time)
14. Week Special topics in communication (Age specific situations, giving bad news, communication with the disabled) Lecture

 Homework Presentation (Including Preparation Time)

Sources Used in This Course
Recommended Sources
Gordon T, Edwards WS. Doktor-Hasta İşbirliği, Hastanın bakımıyla ilgilenen herkes için gerekli iletişim becerileri. Sistem Yayıncılık, İstanbul, 1997. Yamaç D, Demirsoy N, Budakoğlu Iİ, Coşkun Ö, Gönüllü İ. Tıpta iletişim becerileri. Hipokrat Yayıncılık, Ankara, 2020.

ECTS credits and course workload
Event Quantity Duration (Hour) Total Workload (Hour)
Course Duration (Total weeks*Hours per week) 14 3
Midterm Exam 1 1
Time to prepare for Midterm Exam 3 1
Final Exam 1 1
Time to prepare for Final Exam 5 2
Total Workload
Total Workload / 30 (s)
ECTS Credit of the Course
Quick Access Hızlı Erişim Genişlet
Course Information
  • Course Information
  • Weekly Topics (Content)
  • Sources Used in This Course
  • ECTS credits and course workload