Course Information

Course Title	Code	Semester	L+U Hour	Credits	ECTS
OFFICE MANAGEMENT	ZAUF1118	2. Semester	2 + 0	2.0	5.0

Prerequisites

None

Language of Instruction	Turkish
Course Level	Associate's Degree
Course Type	Compulsory
Mode of delivery	theorical
Course Coordinator
Instructors
Assistants
Goals	acknowledgement of the types of offices and the communication process in offices
Course Content	acknowledgement of the types of offices
Learning Outcomes	1) expresses the administration process functions in establishments 2) counts the advantages and disadvantages of office types 3) explaines the term of work in offices 4) counts the specialities of working environment desinged ergonomicly 5) recognises the types of communication 6) explaines the filing systems 7) Specifies the path to efficient use of time 8) defines crisis 9) knows image administration

Week	Topics	Teaching and Learning Methods and Techniques	Study Materials
1. Week	administration of the establishment and administrator
2. Week	term of office and types of offices
3. Week	administration of work in offices
4. Week	organisation of office and techniques to rehabilitate the system
5. Week	office ergonomics and design
6. Week	contact management
7. Week	documentation in offices
8. Week	correspondence management offices
9. Week	techniques of filing
10. Week	time management
11. Week	crisis management
12. Week	image management
13. Week	stress management
14. Week	work life and strategies of developments

Recommended Sources

GÜRSOY, Hülya (2010), ADUZEP Büro Yönetimi Teknikleri Ders Notları

TENGİLİMOĞLU, Dilaver; TUTAR, Hasan (2009), Çağdaş Büro Yönetimi, Seçkin Yayınları, Ankara

Measurement and Evaluation Methods and Techniques

exam-test

Event	Quantity	Duration (Hour)	Total Workload (Hour)
Course Duration (Total weeks*Hours per week)	14	2	28
Work Hour outside Classroom (Preparation, strengthening)	14	1	14
Midterm Exam	1	1	1
Time to prepare for Midterm Exam	6	1	6
Final Exam	1	1	1
Time to prepare for Final Exam	10	1	10
Total Workload
Total Workload / 30 (s)
ECTS Credit of the Course			30