Course Information

Course Title	Code	Semester	L+U Hour	Credits	ECTS
BUREAU MANAGEMENT TECHNIQUES	ADA106	2. Semester	2 + 0	2.0	2.0

Prerequisites

None

Language of Instruction	Turkish
Course Level	Associate's Degree
Course Type	Compulsory
Mode of delivery	Theorical
Course Coordinator
Instructors	MERAL GÜNEŞ ERGİN
Assistants
Goals	Acknowledgement of the types of offices and the communication process in offices
Course Content	Acknowledgement of the types of offices
Learning Outcomes	1) Expresses the administration process functions in establishments 2) Counts the advantages and disadvantages of office types 3) Explaines the term of work in offices 4) Tells how to do office organization and system improvement techniques 5) Counts the specialities of working environment desinged ergonomicly 6) Recognises the types of communication 7) Recognizes the type of correspondence Intra-organizational and inter-agency and explain the principles of formal writing rules 8) Explaines the filing systems 9) Specifies the path to efficient use of time 10) Recognize sources of stress 11) Recognize cause crisis 12) Defines image administration 13) Tells job hunting methods and personal development ways

Week	Topics	Teaching and Learning Methods and Techniques	Study Materials
1. Week	Administration of the establishment and administrator	Lecture	Presentation (Including Preparation Time)
2. Week	Term of office and types of offices	Lecture	Presentation (Including Preparation Time)
3. Week	Administration of work in offices	Lecture	Presentation (Including Preparation Time)
4. Week	Organization of office and techniques to rehabilitate the system	Lecture	Presentation (Including Preparation Time)
5. Week	Office ergonomics and design	Lecture	Presentation (Including Preparation Time)
6. Week	Contact management	Lecture	Presentation (Including Preparation Time)
7. Week	Documentation in offices	Lecture	Presentation (Including Preparation Time)
8. Week	Correspondence management offices	Lecture	Presentation (Including Preparation Time)
9. Week	Techniques of filing	Lecture	Presentation (Including Preparation Time)
10. Week	Time management	Lecture	Presentation (Including Preparation Time)
11. Week	Stress management	Lecture	Presentation (Including Preparation Time)
12. Week	Crisis management	Lecture	Presentation (Including Preparation Time)
13. Week	Image management	Lecture	Presentation (Including Preparation Time)
14. Week	Work life and strategies of developments	Lecture	Presentation (Including Preparation Time)

Recommended Sources

GÜRSOY, Hülya (2010), ADUZEP Büro Yönetimi Teknikleri Ders Notları .

TENGİLİMOĞLU, Dilaver; TUTAR, Hasan (2009), Çağdaş Büro Yönetimi, Seçkin Yayınları, Ankara

TUNA, Muharrem ve Ayşen Akbaş (2009), Detay Yayıncılık, Ankara

TUTAR, Hasan, (2004), Kriz ve Stres Yönetimi, Seçkin Yayıncılık, Ankara

UYGUR, Akyay; GÖRAL, Ramazan (2005), Büro Yönetimi, Nobel Yayım Dağıtım, Ankara

Measurement and Evaluation Methods and Techniques

Multiple Choice Tests, Questions of right and wrong, Short-and long-answer exams

*DK = Course's Contrubution.

	0	1	2	3	4	5
Level of contribution	None	Very Low	Low	Fair	High	Very High

Event	Quantity	Duration (Hour)	Total Workload (Hour)
.	14	1	14
Course Duration (Total weeks*Hours per week)	14	2	28
Work Hour outside Classroom (Preparation, strengthening)	10	1	10
Midterm Exam	1	1	1
Time to prepare for Midterm Exam	1	1	1
Final Exam	1	1	1
Time to prepare for Final Exam	5	1	5
Total Workload
Total Workload / 30 (s)
ECTS Credit of the Course			30