Course Information


Course Information
Course Title Code Semester L+U Hour Credits ECTS
RESERVATION SYSTEMS IN TRAVEL ENTERPRICES BTS248 4. Semester 1 + 2 2.0 5.0

Prerequisites None

Language of Instruction Turkish
Course Level Associate's Degree
Course Type Compulsory
Mode of delivery
Course Coordinator
Instructors Yusuf GÖRGÜLÜ
Assistants
Goals To be able to have information about reservations of transportation companies. For travel agencies' hotel operations and tour operations; to understand the principles of domestic booking, foreign reservation. To be able to comprehend and apply central reservation systems.
Course Content Activities of travel agencies. Travel agency services. Reservation procedures. Reservation types. Reservation process. Central Reservation Systems. Ticketing. Airline ticket types. Standard Practices for IATA Agencies and Ticketing. CRS at the ticket. Terms used in airline tickets. Promotion of railways. Introducing the trains. Features of trains. Domestic train operations abroad Railway reservation applications Domestic foreign airline operations. Promotion of airlines. Introducing the tickets. Promotion of airplanes. Domestic airline booking applications Airline booking applications abroad Review of group A travel agency Investigation of group B travel agency Investigation of group C travel agency Blue voyage operations and operation. Cruise tourism and operation. Contracts for individual customers between travel agencies and hotels. Contracts made between travel agencies and hotels for group customers. Reservation agreements between travel agencies and hotels.
Learning Outcomes 1) Ulaştırma işletmeleri tarafından kullanılan rezervasyon sistemlerini tanır.
2) Rezervasyon sistemlerindeki işlem basamaklarını kavrar.
3) Yurt içi ve yurt dışı turizm hareketlerinde kullanılan rezervasyon sistemlerini açıklar.
4) Seyahat sektöründe kullanılan rezervasyon sistemlerinden merkezi rezervasyon sistemini uygulayabilir.

Weekly Topics (Content)
Week Topics Teaching and Learning Methods and Techniques Study Materials
1. Week Activities of travel agencies. Travel agency services. Reservation procedures. Reservation types. Reservation process. Central Reservation Systems. Ticketing. Airline ticket types. Lecture; Question Answer; Discussion
Brainstorming
Brain Based Learning 		Activity (Web Search, Library Work, Trip, Observation, Interview etc.)
2. Week Standard Practices for IATA Agencies and Ticketing. CRS at the ticket. Terms used in airline tickets. Lecture; Question Answer
Brainstorming
Brain Based Learning 		Activity (Web Search, Library Work, Trip, Observation, Interview etc.)
3. Week Promotion of railways. Introducing the trains. Features of trains. Domestic foreign train operators. Lecture; Question Answer
Brainstorming
Brain Based Learning 		Activity (Web Search, Library Work, Trip, Observation, Interview etc.)
4. Week Railway reservation applications. Lecture; Question Answer
Brainstorming
Brain Based Learning 		Practice (Teaching Practice, Music/Musical Instrument Practice, Statistics, Laboratory, Field Work, Clinic and Polyclinic Practice)
5. Week Domestic foreign airline operations. Promotion of airlines. Introducing the tickets. Promotion of airplanes. Lecture; Question Answer
Brainstorming
Brain Based Learning 		Practice (Teaching Practice, Music/Musical Instrument Practice, Statistics, Laboratory, Field Work, Clinic and Polyclinic Practice)
6. Week Domestic airline booking applications Lecture; Question Answer; Demonstration
Brainstorming
Brain Based Learning 		Practice (Teaching Practice, Music/Musical Instrument Practice, Statistics, Laboratory, Field Work, Clinic and Polyclinic Practice)
7. Week Overseas airline booking applications. Lecture; Question Answer; Demonstration
Brainstorming
Brain Based Learning 		Practice (Teaching Practice, Music/Musical Instrument Practice, Statistics, Laboratory, Field Work, Clinic and Polyclinic Practice)
8. Week Examination of group A travel agency Lecture; Question Answer
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)
9. Week Examination of group B travel agency Lecture; Question Answer
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)
10. Week Examination of group C travel agency Lecture; Question Answer
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)
11. Week Blue Voyage Lecture; Question Answer
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time) Practice (Teaching Practice, Music/Musical Instrument Practice, Statistics, Laboratory, Field Work, Clinic and Polyclinic Practice)
12. Week Cruise tourism Lecture; Question Answer
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time) Practice (Teaching Practice, Music/Musical Instrument Practice, Statistics, Laboratory, Field Work, Clinic and Polyclinic Practice)
13. Week Contracts for individual customers between travel agencies and hotels. Contracts made between travel agencies and hotels for group customers. Lecture; Question Answer
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)
14. Week Reservation agreements between travel agencies and hotels. Lecture; Question Answer
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)

Sources Used in This Course
Recommended Sources
"İçöz,Orhan (2008); Seyahat Acentaları ve Tur Operatörlüğü Yönetimi, Turhan Kitabevi, Ankara. " Odeon Hotel Management Systems Paket Programı Kullanım Kitapçığı Odeon Hotel Management Systems Paket Programı http://www.imageyazilim.com.tr/ http://www.odeonacademy.com/ www.tcdd.gov.tr www.thy.com.tr www.atlasjet.com www.freebirdairlines.com www.flyair.com.tr www.interekspres.com www.onurair.com.tr www.sunexpress.com.tr www.mngairlines.com www.skyairlines.net www.kthy.net www.worldfocusair.com www.sagaairlines.com www.flybestair.com

Relations with Education Attainment Program Course Competencies
Program RequirementsContribution LevelDK1DK2DK3DK4
PY155555
PY250050
PY350000
PY450000
PY550000
PY655555
PY750000

*DK = Course's Contrubution.
0 1 2 3 4 5
Level of contribution None Very Low Low Fair High Very High
.

ECTS credits and course workload
Event Quantity Duration (Hour) Total Workload (Hour)
Course Duration (Total weeks*Hours per week) 3 42
Work Hour outside Classroom (Preparation, strengthening) 1 12
Practice (Teaching Practice, Music/Musical Instrument Practice , Statistics, Laboratory, Field Work, Clinic and Polyclinic Practice) 1 5
Midterm Exam 1 1
Time to prepare for Midterm Exam 1 5
Final Exam 1 1
Time to prepare for Final Exam 1 8
Total Workload
Total Workload / 30 (s)
ECTS Credit of the Course
Quick Access Hızlı Erişim Genişlet
Course Information
  • Course Information
  • Weekly Topics (Content)
  • Sources Used in This Course
  • Relations with Education Attainment Program Course Competencies
  • ECTS credits and course workload