Print Content

Course Information

Course Information

Course Title	Code	Semester	L+U Hour	Credits	ECTS
ETHICS AND TOURISM	BTU202	4. Semester	2 + 0	2.0	4.0

Prerequisites

None

Language of Instruction	Turkish
Course Level	Associate's Degree
Course Type	Compulsory
Mode of delivery
Course Coordinator
Instructors
Assistants
Goals	To provide students with basic information on ethical rules. The concepts of ethics, basic ethical principles and types of ethics, introduction of conflicting ethical norms and ethical in social public sector, sensitivity to community demands and behaviors are the learning objectives of the course. The subjects of responsibility are the factors affecting ethics and the standards related to ethics..
Course Content	Tourism concept and ethics / Ethics and ethics / Ethical types / Basic ethical principles / Ethical theories / Ethical sources / Social responsibility / Ethical standards / Ethical issues in tourism businesses / Ethics and customer complaints
Learning Outcomes	1) Concepts related to ethics, basic ethical principles and the relationship between ethical types. 2) Describe the issues of professional ethics norms and social responsibility. 3) Evaluates standards related to professional ethics. 4) Relations between public and private sector ethics 5) Designs activities on customer rights and complaints in tourism enterprises. 6) They describe the definition and features of the faulty service.