Course Information


Course Information
Course Title Code Semester L+U Hour Credits ECTS
FOOD AND BEVERAGE SERVICES THECNIGUES BTU208 4. Semester 2 + 0 2.0 4.0

Prerequisites None

Language of Instruction Turkish
Course Level Associate's Degree
Course Type Compulsory
Mode of delivery
Course Coordinator
Instructors
Assistants
Goals Service and service types, which are one of the most important criteria of this classification, have knowledge about the general service rules and show practical differences of service types to show differences between service types and to ensure that hand techniques are developed and experienced.
Course Content Service description, types and service steps The importance of food and beverage service Service types Service types Service steps The importance of the food and beverage division Food and beverage department organization structure
Learning Outcomes 1) Defines the service.
2) It implements the general rules of service.
3) Analyzes the differences between service types.
4) Defines all service tools.
5) The service determines the equipment to be used according to the product.
6) Analyzes the duties assigned to service personnel by controlling costs.
7) It appreciates the role of service and service personnel in the success of a catering business.
8) Self-efficacy beliefs are high in applying all service techniques successfully.

Weekly Topics (Content)
Week Topics Teaching and Learning Methods and Techniques Study Materials
1. Week Concepts and definitions Lecture; Question Answer
Brainstorming
Play Based Learning
Homework
2. Week The importance of food and beverage service Lecture; Question Answer; Discussion; Case Study
Brainstorming
Play Based Learning
Homework
3. Week Service types Lecture; Question Answer; Case Study
Brainstorming
Play Based Learning
Homework
4. Week Service types Lecture; Question Answer; Discussion
Brainstorming
Play Based Learning
Homework
5. Week Service phases Lecture; Question Answer
Brainstorming
Play Based Learning
Homework
6. Week Service standards Lecture; Question Answer; Demonstration
Brainstorming
Play Based Learning
Homework Presentation (Including Preparation Time)
7. Week Characteristics of service personnel Lecture; Question Answer
Brainstorming
Play Based Learning
Homework
8. Week Properties of bar staff Question Answer; Discussion; Case Study
Brainstorming
Play Based Learning
Homework
9. Week Functions and structure of menu Lecture; Question Answer
Brainstorming
Play Based Learning
Homework
10. Week menu types Lecture; Question Answer
Brainstorming
Play Based Learning
Homework
11. Week Education of Bar Lecture; Question Answer
Brainstorming
Play Based Learning
Homework
12. Week Overview Lecture; Question Answer
Brainstorming; Debate
Play Based Learning
Homework
13. Week Overview Lecture; Question Answer
Brainstorming; Debate
Play Based Learning
Homework
14. Week Overview Lecture; Question Answer
Brainstorming; Debate
Play Based Learning
Homework

Sources Used in This Course
Recommended Sources
Aktaş,A.,Özdemir, B., (2005). İçki Teknolojisi. Ankara: Detay Yayıncılık
Aktaş,A.,Özdemir, B., (2007). Otel İşletmelerinde Mutfak Yönetimi. Ankara: Detay Yayıncılık
Denizer,D,. (2005). Konaklama İşletmelerinde Yiyecek ve İçecek Yönetimi. Ankara: Detay Yayıncılık
Gürel,M., Gürel,G., (2006).Servis Teknikleri ve Uygulaması.İstanbul:Ilıcak Matbaası
Koçak,N., (2006). Yiyecek İçecek Hizmetleri Yönetimi. Ankara: Detay Yayıncılık
Sarıışık,M.,Çavuş,Ş.,Karamustafa,K. ,(2010). Profesyonel Restoran Yönetimi, İlkeler Uygulamalar ve Örnek Olaylar. Ankara: Detay Yayıncılık
Sökmen, A., (2008). Yiyecek İçecek Hizmetleri Yönetimi ve İşletmeciliği. Ankara: Detay Yayıncılık
Yılmaz, Y. (2007).Otel ve Yiyecek İçecek İşletmelerinde Ziyafet Organizasyonu ve Yönetimi. Ankara: Detay Yayıncılık
Yılmaz,Y., (2008). Konaklama ve Ağırlama İşletmelerinde Servis Tekniği ve Yönetimi. Ankara: Detay Yayıncılık

Relations with Education Attainment Program Course Competencies
Program RequirementsContribution LevelDK1DK2DK3DK4DK5DK6DK7DK8
PY1555555555
PY2555555555
PY3555555555
PY4500000000

*DK = Course's Contrubution.
0 1 2 3 4 5
Level of contribution None Very Low Low Fair High Very High
.

ECTS credits and course workload
Event Quantity Duration (Hour) Total Workload (Hour)
Course Duration (Total weeks*Hours per week) 14 2
Work Hour outside Classroom (Preparation, strengthening) 14 2.5
Midterm Exam 1 1
Time to prepare for Midterm Exam 7 3
Time to prepare for Final Exam 10 3
Total Workload
Total Workload / 30 (s)
ECTS Credit of the Course
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Course Information