Course Information


Course Information
Course Title Code Semester L+U Hour Credits ECTS
TRAVEL AGENT AND TOUR OPERATOR PROFESSIONS BTU221 3. Semester 2 + 0 2.0 3.0

Prerequisites None

Language of Instruction Turkish
Course Level Associate's Degree
Course Type Compulsory
Mode of delivery
Course Coordinator
Instructors
Assistants
Goals To inform about the agencies which are the most dialogue organizations in the hospitality sector, to examine the organizations that tour operators and agencies will perform at accommodation facilities and to acquire knowledge and skills about agency-hotel relations.
Course Content Travel Concept History of Travel, History of Agency Travel Distribution Systems Travel Distribution Systems Factors to Consider During the Establishment of Travel Agencies Travel Agencies Implemented During Installation Türsab Ticketing and Central Reservation Systems General Information Ticketing and Central Reservation Systems General Information Business Agreements Tour Operators in the World Status of Travel Agency in Turkey Consumer Rights During Travel Visa, Passport, Tour Sales Information The Future of Travel Agencies
Learning Outcomes 1) Teaches travel agency concept
2) It provides the basic principles and information that you need to know about travel agency.
3) Gives knowledge and skills about Tour Operation and its whole operation.
4) Provides information on the concept of tourism in Turkey and the world and the world to follow it teaches methods of holiday trends.
5) It gives general information about travel industry operation, Agency - Hotel associations and related legislation.
6) It provides information about the activity of the agency and introduces and informs the organizations organized by the agency in the accommodation business and the travel instruments to be used.
7) Have knowledge about the applications in the sector and teach the market conditions and pricing through applications.
8) As a hotelier, he brings to the agency market the ability to look and interpret the real market and new trends.

Weekly Topics (Content)
Week Topics Teaching and Learning Methods and Techniques Study Materials
1. Week Travel Concept Lecture; Question Answer; Problem Solving; Discussion
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)
2. Week History of Travel, History of Agency Lecture; Question Answer; Problem Solving; Discussion
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)
3. Week Travel Distribution Systems Lecture; Question Answer; Problem Solving; Discussion
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)
4. Week Travel Distribution Systems Lecture; Question Answer; Problem Solving; Discussion
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)
5. Week Factors to Consider During the Establishment of Travel Agencies Lecture; Question Answer; Problem Solving; Discussion
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)
6. Week Factors to Consider During the Establishment of Travel Agencies Lecture; Question Answer; Problem Solving; Discussion
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)
7. Week Türsab Ticketing and Central Reservation Systems Lecture; Question Answer; Problem Solving; Discussion; Case Study
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)
8. Week Travel Concept History of Travel, History of Agency Travel Distribution Systems Travel Distribution Systems Factors to Consider During the Establishment of Travel Agencies Travel Agencies Implemented During Installation Türsab Ticketing and Central Reservation Systems General Information Ticketing and Central Reservation Systems General Information Business Agreements Tour Operators in the World Sta Lecture; Question Answer; Problem Solving; Discussion; Case Study
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)
9. Week Business Agreements Lecture; Question Answer; Problem Solving; Discussion
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)
10. Week Tour operators Around Globe Lecture; Question Answer; Problem Solving; Discussion
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)
11. Week Travel Agencies in Turkey Lecture; Question Answer; Problem Solving; Discussion
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)
12. Week Consumer Rights Lecture; Question Answer; Problem Solving; Discussion
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)
13. Week Visa, Passport, Tour Sales Information Lecture; Question Answer; Problem Solving; Discussion
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)
14. Week The Future of Travel Agencies Lecture; Question Answer; Problem Solving; Discussion
Brainstorming
Brain Based Learning 		Presentation (Including Preparation Time)

Sources Used in This Course
Recommended Sources
"İÇÖZ, Orhan (2003), Seyahat Acentaları ve Tur Operatör¬lüğü Yönetimi, Turhan Kitabevi, Ankara İÇÖZ, Orhan (2003), Seyahat Acentaları ve Tur Operatör¬lüğü Yönetimi, Turhan Kitabevi, Ankara "
"LUNDBERG, Donald (1990), The Tourist Business, 6th. Edition, Van Nostrand Reinhold, New York "
AHİPAŞAOĞLU, Suavi (2002), Seyahat Acentacılığı ve Tur Operatörlüğü, Anadolu Üniversitesi Yayınları, Eskişehir
BUHALİS, Dimitrios ve Eric Laws (2001), Eds. Tourism Distribution Channels, Continuum, New York
KOTLER, Philip ve Gary Armstrong ve Veronica Wong (1996), Principles of Marketing - European Edition, Financial Times/ Prentice Hall, USA
KOZAK, Meryem ve Hatice Güçlü (2006), Turizmde Etik, Detay Yayıncılık, Ankara
LÖSHBURG, Winfred (1998), Seyahatin Kültür Tarihi, Çev. Jasmin Traub, Dost Yayınları, Ankara
PENDER, Lesley (2001), Travel Trade And Transport, Continuum, New York, USA
RENSHAW M.B. (1997), The Travel Agent, Business Education, United Kingdom
SHARMA, K.K. (2000), Tourism and Travel Industry, Sarup & Sons, New Delhi, India

Relations with Education Attainment Program Course Competencies
Program RequirementsContribution LevelDK1DK2DK3DK4DK5DK6DK7DK8
PY1500000000
PY2500000000
PY3500000000
PY4500000000

*DK = Course's Contrubution.
0 1 2 3 4 5
Level of contribution None Very Low Low Fair High Very High
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ECTS credits and course workload
Event Quantity Duration (Hour) Total Workload (Hour)
Course Duration (Total weeks*Hours per week) 14 2
Work Hour outside Classroom (Preparation, strengthening) 14 2
Midterm Exam 1 1
Time to prepare for Midterm Exam 7 2
Final Exam 1 1
Time to prepare for Final Exam 10 2
Total Workload
Total Workload / 30 (s)
ECTS Credit of the Course
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Course Information
  • Course Information
  • Weekly Topics (Content)
  • Sources Used in This Course
  • Relations with Education Attainment Program Course Competencies
  • ECTS credits and course workload